Product Care Guide
Prolonging the longevity of your treasured possessions commences with our meticulous product care guide.
Leathers
At FIKILE, we believe in using only the finest materials to create our handbags and accessories. Our leathers are carefully selected for their refinement, suppleness, and silky touch through a rigorous selection process. We choose only the best hides, which may carry natural imperfections such as veins or wrinkles, to meet our highest quality standards.
To keep your leather pieces in pristine condition, avoid the use of commercial cleaners as they can compromise the natural beauty and performance of the leather. We recommend wiping down your product after each use to prevent the buildup of dirt and oils. For surface stains, a soft, damp cloth with water is all you need. Be cautious of humidity, heat, oil, grease, and water, as well as any other materials that may transfer colour pigments onto your product.
Coated canvas
Coated canvas can be easily cleaned with a damp cloth and slightly soapy water. However, home remedies such as mink oil, perfume, leather lotions, cleaners or chemicals should be avoided, as they may cause premature wear and damage the canvas.
Fabrics
For our delicate glittering fabrics, such as satin, velvet, and other dense fabrics, please avoid contact with rain, ground water, and liquids containing solvents or alcohol, as these may damage the glitter. Additionally, avoid scratching delicate fabrics against abrasive surfaces as this may cause fraying or damage specialist finishes.
Cristals
At FIKILE, we are committed to using only the most luxurious materials. Our crystal-finished products are delicate by nature and should be handled with the utmost care. To clean, use a soft, dry, lint-free cloth to remove any loose dirt or dust. For heavier dirt, a damp, lint-free cloth can be used to gently wipe each crystal. However, cleaning products and liquids containing solvents and alcohol should be avoided, as they can damage crystal-finishes.
Repair Services
At FIKILE, we believe in promoting sustainability and extending the life of our products. Therefore, we offer a repair service for a fee to ensure that your beloved pieces can be enjoyed for years to come. Our commitment to quality and craftsmanship is unwavering, and we continuously strive to push the boundaries of design while embracing the principles of the circular economy.
If you require any additional repair services, please do not hesitate to contact our Client Services Center.